Shipping policy
Thank you for choosing VelociLENS! We are committed to providing you with a seamless shopping experience. Please review the following information regarding our shipping and delivery policies.
Shipping Methods & Timelines
We offer Free Shipping in the U.S. for delivery.
Orders are typically processed within 1-3 days, excluding weekends and holidays.
Once your order is processed, you will receive a confirmation email with tracking information.
Delivery times vary depending on your location and the selected shipping method.
Shipping Costs
Shipping costs are free.
Delivery Delays
While we strive to deliver your order promptly, please understand that delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or peak seasons.
If you experience any delays with your order, please contact us and we will assist you accordingly.
Order Tracking
You can track your order using the tracking information provided in your confirmation email.
If you have any questions or concerns regarding your order status, please reach out to our customer support team.
Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses.
Some items may have additional shipping restrictions based on size, weight, or destination. Please refer to the individual product page for more details.
Returns & Exchanges
For details regarding returns or exchanges, please refer to our Returns Policy.
Contact Us
If you have any further questions or require assistance, please contact our customer support team at paithankar.neel@gmail.com.